Effective Date: January 15, 2013

This privacy policy describes how we handle your personal information for our services available through www.ATAWeb.org (the "Site"). By accepting the Privacy Policy, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new purchasers on the Site.

Registration

In order to place an order on this Site, you may choose to first complete the registration form and create a user name and password. Arkansas Telecommunications Association is the sole owner of the information collected on www.ATAweb.org.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at This email address is being protected from spambots. You need JavaScript enabled to view it. or by contacting us by telephone or postal mail at the contact information listed below.

Arkansas Telecommunications Association
1220 West Sixth Street
Little Rock, AR  72201

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as Business Unit Number).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

We may collect and store the following personal information: Email address, physical contact information, transactional information based on your purchase history on the Site, shipping, billing and other information you provide to purchase or ship an item. We will never store financial information, such as credit card or bank account numbers. We do not sell, rent, or share your personal information to third parties for their marketing purposes.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Our primary purpose in collecting personal information is to provide you with a smooth and efficient experience. You agree that we may use your personal information to:
•provide the services and customer support you request;
•troubleshoot problems;
•customize, measure, and improve our services and the Site's content and layout;
•tell you about service updates based on your communication preferences;
•provide you with order and shipping confirmations.


Other Communications

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. We will also send a confirmation when an order is placed through the Site or to notify of shipment of the order.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries to provide the services you request and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Choice/Opt-out

We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes.

If you no longer wish to receive promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. , or you may contact us at (501) 375-0086 or 1220 West Sixth Street, Little Rock, AR  72201.

Tell-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Arkansas Telecommunications Association uses this information for the sole purpose of sending this one-time email and does not store this information.

Third Party Relationships

The Site, located at www.ATAWeb.org, is hosted on our private in-house web server.

We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Paypal®

Should you choose to pay using Paypal, you will be redirected away from the Site to Paypal's website to make your payment. Once you enter Paypal's website, any activity you perform there will be governed by Paypal's privacy policy.

Security, About SSL Certificates


The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using Starfield Technologies secure socket layer technology (SSL). To learn more about SSL click here .

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's help file. Click here for more information about Cookies.

We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as the shopping cart, may be limited. For instance, we use cookies to store the items you have added to your shopping cart for up to 48 hours so that you may return to the shopping cart later without it having been cleared in the meantime.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.

This privacy statement covers the use of cookies by Arkansas Telecommunications Association only and does not cover the use of cookies by any advertisers.

Notice of Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Contact Information

If you have questions or concerns regarding this statement, please contact Cheryl Padgett at (501) 375-0086, or This email address is being protected from spambots. You need JavaScript enabled to view it.